Welcome to Silver Tubes Industries (“we”, “us”, or “our”). By accessing or using our website, social‑media pages, digital advertisements, product catalogs, or any online communication from us, you agree to comply with and be bound by these **Terms of Use**. If you do not agree, please do not use our platforms or services.
1. Scope and Acceptance
These Terms apply to your use of:
- Our official website(s)
- Our social‑media pages (Facebook, Instagram, LinkedIn, WhatsApp, etc.)
- Online product listings, brochures, and digital catalogs
- Any other digital communication or advertising content we publish
By viewing, clicking, or engaging with our content, you confirm that you are at least 18 years old (or the age of majority in your country) and that you accept these Terms.
2. Product Information and Pricing
- Product images, descriptions, grades (JT / 200 series, 304, 316, etc.), and technical data are provided for general information only and may be updated without notice.
- Prices quoted on our website, catalogs, or social‑media ads are indicative and subject to change. Final pricing, delivery terms, and taxes are confirmed at the time of order or quotation.
- We make every effort to ensure accuracy, but we do not guarantee that all information is complete, error‑free, or up to date.
3. Intellectual Property
- All content on our website and social‑media pages (logos, text, images, videos, product designs, and branding) is the property of Silver Tubes Industries or its licensed partners.
- You may not reproduce, republish, distribute, or use our content for commercial purposes without our prior written permission.
- You may share our content for personal, non‑commercial use only, provided you credit Silver Tubes Industries.
4. Orders and Quotes
- Submitting an inquiry or quote request on our website or social‑media channels does not constitute a binding order.
- A formal purchase order from you and our written confirmation are required to create a binding contract.
- We reserve the right to:
- Accept or reject any order or inquiry.
- Cancel or modify an order or quotation in case of technical, pricing, or inventory changes.
5. Shipping, Delivery, and Quality
- Delivery timelines, shipping terms, and place of supply are specified in the order confirmation or quotation.
- We follow standard quality and packaging practices, but final inspection and acceptance of material are the responsibility of the buyer unless otherwise agreed in writing.
- No claims related to quality, quantity, or damages will be entertained after the stipulated inspection period or after material has been processed/installed, unless mutually agreed.
6. Disclaimers and Limitation of Liability
- The information on our website and social‑media pages is provided “as is”, without warranties of any kind, express or implied.
- We do not guarantee uninterrupted, error‑free, or secure access to our online platforms.
- To the maximum extent permitted by law, Silver Tubes Industries shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, social‑media content, or advertisements.
7. User Conduct
By using our platforms, you agree:
- Not to post defamatory, obscene, illegal, or abusive content in comments or messages.
- Not to spam, misuse, or harm our social‑media accounts or website.
- Not to impersonate our company or employees.
We reserve the right to remove or block any user or content that violates these rules.
8. Privacy and Data
- Any personal information you provide (name, phone, email, address, etc.) will be used solely for business communication, order processing, and service inquiries.
- We may also use anonymized data for marketing, analytics, and improving our services, in line with applicable privacy laws.
- By filling forms or contacting us online, you consent to receive business‑related communications via email, phone, or messaging platforms.
9. Governing Law and Dispute Resolution
- These Terms shall be governed by the laws of India, and any disputes arising from or related to these Terms or your use of our services shall be subject to the jurisdiction of courts in Tamil Nadu, India.
- Parties agree to attempt amicable resolution or mediation before initiating legal proceedings.
10. Amendments
Silver Tubes Industries may update these Terms of Use at any time. Changes will be posted on our website and will apply to all future interactions. Continued use of our website or social‑media platforms after changes are posted constitutes your acceptance of the updated Terms.